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Privacy Policy

To read about our Website Terms Conditions, click here. 

J H Whittaker & Sons Limited (Whittaker’s, we, us, our) is committed to protecting your personal information. This Privacy Policy sets out what information we collect and how we handle that information. Our websites and other applications and properties include www.whittakers.co.nz our mobile and social media applications and any related website, application or other digital property which is operated by us (together, our websites).

You authorise us tot collect, use, and disclose your personal information in accordance with this Privacy Policy and also to the extent not prohibited by applicable privacy legislation

Information we collect and use

We may collect and use the following information:

  • Usage Data, including:

    • information about your use of our websites including statistical data about your visit such as the date and time of your visit, the number of links you have clicked on, the pages you have visited, and the number of times you have visited, the advertising you could see while on the websites, the path you used through our websites and the path you used to get to our websites

    • information about how you access our websites, including the type of device you use to access our websites, your location, your domain name and IP address, your internet browser software and operating system and platform.

  • Personal Data, including personal information about you that you submit to us, such as your email address, name, date of birth, age, address, and other information that you have provided to us through your use of our websites or otherwise.

Such information may be collected by us when you use the websites or through third party technology used on the websites (such as, but not limited to Doubleclick and Google) or may be provided by third parties that we work with (such as sub-contractors, advertising networks, analytics providers and search information providers and technology).

Collection, use and disclosure

We may collect, hold, use and disclose your personal information (including the personal information you provide to us and that we obtain from third parties or through third party technology) for a number of purposes, including:

  • to conduct market, product or sales research, data processing and statistical analysis, and business improvement analysis

  • to better understand your preferences so that we can improve our products and to identify and market the products or promotions that may be of interest to you (or allow third parties to do so)

  • to measure interest in and improve our products and websites

  • to send you promotions and other information we think your may be interested in

  • to carry out aggregated statistical data analysis or market research

  • to measure the effectiveness of and to improve the relevance of internet advertising and promotional emails

  • to combine the information we collect with other information we collect about you or that third parties collect from you, to learn about your interests and preferences so we can provide you with an improved online experience, improve our products and services and identify suitable offers and promotions you might be interested in

  • in order for third parties to provide use with services, including in relation to our websites

  • as part of our efforts to keep our website safe and secure

  • otherwise to conduct and develop our business

Except as described in this Privacy Policy, we will not:

  • disclose Usage Data to any third party that identifies you individually; or

  • disclose Personal Data to any third party without your permission, unless required or permitted by law.

Who may we disclose to?

We may disclose your Usage Data and Personal Data to:

  • third party data processing agents to assist us in providing products to you;

  • third party organizations for the purpose of conducting market research or business analysis for us;

  • our third party services providers, including marketing and advertising companies, data processing companies and data analysis companies, to conduct sales, marketing and advertising research and analysis for any of the purposes set out in this Privacy Policy; and

  • other third parties as required or permitted by law.

Security

We take reasonable precautions to make sure that we keep your Personal Data secure on our websites and any associated computer systems. Because the internet is an open network, we cannot warrant or guarantee that your Personal Data is safe from unauthorised access or use. Usage Data and Personal Data may be kept on computer systems operated by third parties. We will take reasonable precautions against unauthorised access and disclosure by those third parties.

Where we disclose your Personal Data to a third party in accordance with this Privacy Policy, their use and maintenance of your Personal Data is outside our control and we accept no responsibility or liability for such third party use.

Personal Data belongs to you

Your Personal Data remains yours. You may request access to, or the correction or deletion of, your Personal Data that is held by us by using the contact details set out at the end of this Privacy Policy and we will provide access to, delete it or correct it in accordance with our obligations under the applicable privacy legislation.

Cookies

Our websites may use cookies, which may be either set by us or set by third parties that we allow to host cookies on our websites. Cookies are small text files that are placed on your computer or other device when you use a website. Cookies may be used to, among other things, collect information about your use of our websites, keep your Personal Data up to date, identify you if you return to the website, remember information about your preferences on our websites and your online activity. Use of cookies may, for example, be used to tailor the advertising that you receive in the future. Some types of cookies are not automatically deleted when you stop browsing, but must be manually deleted if you want to remove them.

The cookies and other similar technology we use help us to operate our websites efficiently, assess and improve our marketing initiatives, learn about customer preferences, market our products to you and measure and collect data of the activity happening through the websites.

You may be able to alter your browser settings to prevent some cookies, but this may reduce the functionality of the websites.

Promotions

From time to time we may send you, and you agree to receive, emails and other promotions relating to us, our related companies, products or websites. You may opt out of receiving those emails and other promotions at any time by following the opt-out instructions provided by us.

General

We may update this Privacy Policy from time to time. The current version will be posted on our websites and applies to your use of our websites and our use of your Personal Data.

Our websites may contain links to third party websites. These third party websites may have different privacy policies and security measures. We are not responsible for the privacy practices or content of third party websites.

Your use of our websites is governed by our Terms and Conditions of use. Please read these carefully, as you agree to them by your use of the relevant website.

Contacting us about privacy

If you wish to contact us about your privacy, including requesting corrections to your Personal Data, you can click here for contact details.